Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to Ula X Official! The terms “we”, “us” and “our” refer to Ula X Official – F.Z.C. Ula X Official operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Ula X Official is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy:
👉 https://theulaxofficial.com/policies/privacy-policy
If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your place of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online store or purchasing products, you may be asked to provide certain information such as your email address, billing, payment, and shipping information. You represent and warrant that all information provided is accurate, current, and complete.
You are solely responsible for maintaining the security of your account credentials and all activity under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We make every effort to accurately display product information. However, product colors or appearance may vary depending on your device or screen settings.
We do not guarantee that the appearance or quality of any product will meet your expectations or exactly match what is displayed online.
Product descriptions, pricing, and availability are subject to change at any time without notice. We reserve the right to discontinue products or limit quantities at our discretion.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. Orders are not accepted until payment is processed and confirmation is issued by Ula X Official.
We reserve the right to refuse or cancel orders at our discretion. Once accepted, cancellations may not be possible.
Returns and exchanges are governed strictly by our Refund Policy:
👉 https://theulaxofficial.com/policies/refund-policy
All purchases are for personal use only and not for resale or export.
SECTION 4 – PRICES AND BILLING
Prices are subject to change without notice and do not include shipping or other applicable charges unless stated otherwise.
You agree to provide accurate and complete payment information and authorize us to charge your selected payment method for the full amount of your order, including shipping and applicable charges.
SECTION 5 – SHIPPING AND DELIVERY
Delivery timelines are estimates and not guaranteed. We are not responsible for delays caused by third-party carriers, customs, or events beyond our control.
Once an order is handed over to the carrier, ownership and risk of loss transfer to the customer.
SECTION 6 – INTELLECTUAL PROPERTY
All content on the Services—including text, images, logos, graphics, and designs—is owned by Ula X Official or its licensors and protected by applicable intellectual property laws.
You may use the Services for personal, non-commercial purposes only. Unauthorized use is strictly prohibited.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” and without warranties. We are not responsible for any issues arising from their use.
SECTION 8 – THIRD-PARTY LINKS
We are not responsible for third-party websites or content accessed through links on our site. Use them at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Ula X Official is powered by Shopify. All transactions are between you and Ula X Official. Shopify is not responsible for any aspect of sales or disputes.
SECTION 10 – PRIVACY POLICY
Your personal data is handled in accordance with our Privacy Policy:
👉 https://theulaxofficial.com/policies/privacy-policy
SECTION 11 – FEEDBACK
By submitting feedback, reviews, or suggestions, you grant Ula X Official a perpetual, royalty-free license to use such content for business purposes.
SECTION 12 – ERRORS & INACCURACIES
We reserve the right to correct errors or cancel orders arising from inaccurate information.
SECTION 13 – PROHIBITED USES
You agree not to misuse the Services, violate laws, infringe intellectual property, distribute malware, or engage in harmful or fraudulent activities.
SECTION 14 – TERMINATION
We may suspend or terminate access to the Services at any time without notice for violations of these Terms.
SECTION 15 – DISCLAIMER OF WARRANTIES
Services and products are provided “as is” without warranties of any kind, to the fullest extent permitted by law.
SECTION 16 – LIMITATION OF LIABILITY
Ula X Official shall not be liable for indirect, incidental, or consequential damages arising from use of the Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Ula X Official and its partners from claims arising from your misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision is found unenforceable, the remaining provisions remain valid.
SECTION 19 – WAIVER & ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Ula X Official.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without our consent. We may assign them freely.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of the United Arab Emirates, with jurisdiction in Ajman, UAE.
SECTION 22 – HEADINGS
Headings are for convenience only.
SECTION 23 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services constitutes acceptance.
SECTION 24 – CONTACT INFORMATION
Ula X Official – F.Z.C
📧 Email: theulastory@gmail.com
📞 Phone: +971 50 755 0368
📄 Trade License No.: 43574
